tritontechnology.comTriton Technologies

CONTACT US TODAY! 1-800-704-7538 Services Customer Service Omni Channel Customer Support Strategy SMS / Text Messaging Lead Generation Customer Acquisition Customer Retention Why Triton About Us About Who We Are Careers Contact Services Customer Service Omni Channel Customer Support Strategy SMS / Text Messaging Lead Generation Customer Acquisition Customer Retention Why Triton About Us About Who We Are Careers Contact Home SJN 2019-12-19T03:05:54+00:00 The Triton Difference To remain relevant in today’s market, every business leader must focus on a unified customer experience. Customers demand fast resolutions, 24/7/365, no matter what communication channel they choose – mobile, online, in-store or telephone. This is why companies must be ready to respond to their customers needs. Triton’s commitment is to provide their global clients with cutting-edge technology and services to help transform each customer service interaction into a positive experience. Services We Offer Full-Service Customer Engagement Solutions Driving Tangible Results CUSTOMER SERVICE Your business relies on satisfied customers. Triton’s sales and customer care professionals are available 24/7/365 here in the U.S. to address customer service, customer retention, technical support, help desk services, account management, billing support, product returns/exchanges, surveys and more. Omnichannel Customer Support Strategy Everyone has their own way of connecting with a business. Therefore, it’s critical to service your customers in their preferred engagement method. Triton offers several outreach channel solutions including Live Agents, Automated Messaging such as Interactive Voice Response (IVR), SMS/Text Messaging and provides support for email, social media and web chat. SMS / TEXT MESSAGING Text-enable your customer service, customer relationship, and sales with Triton’s TapnTxt ™ solution. This smart customer service approach allows a direct relationship with the consumer in the communication method they prefer – text. LEAD GENERATION Positive conversion from a prospect to a customer takes finesse and intelligence. Triton has years of experience to turn retail/online retail non-buyer, abandoned shopping cart consumer and a non-buyer lead from phone sales to buyers. CUSTOMER ACQUISITION When your direct response campaign leads a prospect to Triton, we are ready to turn that inbound sales lead into a customer. Experience, accountability, product/service knowledge and exceptional contact center support for B2B and B2C clients is how we represent your brand and your value proposition. CUSTOMER RETENTION Our team of customer retention specialists is trained to assess a situation and convert at-risk opportunities to wins. Look no further than Triton to problem-solve from cancel saves to customer win-back. CONTACT US Contact Today or Call (800) 704-7538 Services Why Triton About Us Who We Are Careers Contact © . All Rights Reserved. Privacy Policy | Terms & Conditions Site Credits © . All Rights Reserved. Facebook Rss Twitter Tumblr...